Privacy Policy

INTRODUCTION

By using and/or visiting any portion of the loothub.pro website (the "Website"); or by opening an account on the Website, you agree to the Privacy Policy. This Privacy Policy describes how we collect, use, process and disclose your information, including personal data, in connection with your access to and use of the Website.

The "Data Controller" is the company that determines the purposes and methods of processing personal data in accordance with this Privacy Policy.

LALIUS CO LTD, acting as data controller in accordance with EU Regulation 2016/679, determines the purposes and means of processing your personal data. When using payment services, you also provide your information, including personal data, to LALIUS CO LTD, registration number HE 462975, whose address is Vasili Michailidi 9, 3026, Limassol, Cyprus in the Registry of Companies of Cyprus.

LALIUS CO LTD will process your information necessary for the processing of payments and will act as a data controller ("Payment Data Controller") with respect to your information necessary to analyze and report activities that give rise to suspicion of fraud, money laundering, terrorist financing or any other illegal activity in accordance with applicable law, as further detailed below.

For the purpose of this policy, the use of "we," "us," or "our," refers to the company that is responsible for your information under this Privacy Policy. Please see Section 9 for contact details of the Data Controllers.

INFORMATION WE COLLECT

We collect your personal information that may be used to identify our customers and partners, including, but not limited to, first and last name, date of birth, bank account information, home or other physical address, email address, phone number, shipping information, billing information, transaction history, website usage preferences, website reviews, or other contact information that would constitute personal information ("Personal Information").

PERSONAL INFORMATION YOU PROVIDE TO US

We may ask you to provide us with your Personal Information. In some cases, we may ask you for information in surveys or contests. Participation in such surveys or contests is entirely on a voluntary basis and, as such, you may choose to disclose such information yourself. 

The information we request may relate to contact information (such as name, correspondence address and telephone number) and demographic information (such as zip code or age).

PERSONAL INFORMATION WE COLLECT ABOUT YOU

In addition, while you are using the Website, our servers maintain an activity log on our servers. This log collects administrative and traffic information, including source IP address, access time, date of access, web page(s) visited, language used, software crash reports, and type of browser used. This log is unique to You. This information is important to provide Our services and to determine their adequacy and capabilities.

We would like to inform you that in some cases We may conduct security research to verify your identity, age, and other registration information provided by you and to verify your use of the Website and your financial transactions to ensure that there are no potential violations of Our Terms and Conditions and/or applicable law.

To this end, We may use your Personal Information and disclose your Personal Information to third parties to verify the information you provide to use the Website, which may possibly, but not necessarily, involve international information sharing. The summaries that will be generated from the security check obtained may consist of a credit report inquiry and/or other verification of the information you provide against third party databases. Personal information may also be obtained from customer lists that may be lawfully acquired from third parties.

PERSONAL INFORMATION WE COLLECT ABOUT YOU

Through the processing of your personal information, we are able to perform our day-to-day functions. We would like to notify you that we use your Personal Information for the following purposes:
With your consent (and until it is withdrawn). For example, you may have given your consent to receive marketing informational communications;

To the extent necessary and to fulfill contractual obligations, which means the following:

• processing your online transactions;
• providing customer support.

If it is in our legitimate business interests to do so, which means the following actions:

• Improving the quality and compliance of the range of services offered by LALIUS CO LTD, and improving the level of service to our customers;
• Actions taken to fulfill certain business requirements;
• Actions taken for the operational purposes of the Website;
• Performing security and identity verification actions;
• Providing information about our promotions, as well as information related to LALIUS CO LTD services.

If our legitimate interests in processing your personal information are mentioned, please contact us to clarify information relevant to our assessment of the impact on you.

HOW LONG WE KEEP YOUR INFORMATION

Once your account is closed Personal Information about your account will be retained by us for a maximum of 1 year after the date of closure. As for financial information that is collected as part of our cooperation, such as commission payments and so on, it will be kept for about 10 years after the account is closed in accordance with our legal obligations to combat fraud, money laundering and taxation. We assure you that the information will be stored securely until the end of the retention period, after which it will be deleted and/or destroyed appropriately.

YOUR RIGHTS

Please note that you have rights in relation to your personal information which include:

• The right to be informed about how we use information and your rights in this regard. This information must be provided in a clear, transparent and understandable manner. In order to exercise this right
• The right to have the information we hold about you corrected if such information is untrue;
• The right to access and examine your personal information in Our possession;
• The right to have your Personal Information deleted, restricted or "suspended" (in exceptional circumstances);
• The right to request your Personal Information in digital format, including, but not limited to, the purpose of transferring such information to a third party

The right to object allows you to stop or prevent us from processing your Personal Information in respect of all the Personal Information we hold about you or only certain information. It may also only relate to the specific purpose for which we process the data.

Your rights in relation to automated decision-making and profiling restrict us from making solely automated decisions, including those based on profiling, that have a legal or similarly significant impact on individuals. This is why we will keep you informed whenever we use such an approach, namely for the purposes of recognizing fraud or tax evasion.

If you are interested in exercising the above right(s), please contact us using the following email contacts: [email protected]. 

Your request should contain the following information:

• Your name;
• Contact information;
• Full details of your request.

If you are not satisfied with our response or believe that our use of your information does not comply with data protection legislation, you may lodge a complaint with the relevant data privacy regulator in your jurisdiction.

YOUR CONSENT TO DATA PROCESSING AND ITS WITHDRAWAL

Consent must be given in a positive and affirmative form by individuals who provide their personal data to organizations. According to the European Data Protection Directive, the essence of the concept of consent is: "any freely given specific and informed indication of his or her wishes by which the data subject expresses his or her consent to the processing of personal data relating to him or her".

After submitting your personal data on our website, you must accept the terms and conditions of the agreement. With regard to marketing information and communications, you reserve the right to opt-out of receiving such communications. Please note that you may opt-out of marketing mailings at any time if you are not interested in receiving our marketing information messages.

SECURITY

Please note that our company is fully aware of the importance of information security and the methods necessary to protect information. We store all personal information we receive from you in a secure database on our secure network and under active leading security software. We take steps to ensure that our subsidiaries, agents, partners and suppliers also utilize appropriate levels of security.

AUTOMATED DECISION MAKING AND PROFILING

Please be informed that we take many actions to comply with anti-money laundering (AML), terrorist financing, fraud and other illegal activities. To this end, we utilize state-of-the-art software that monitors and informs us of suspicious or fraudulent transactions and activities. If we identify relevant transactions, we refer them to the necessary regulatory and law enforcement authorities. Accounts with suspicious and fraudulent activity may be suspended and/or blocked by our party.

INTERNATIONAL TRANSFERS

We store Personal Information on our servers in the Сyprus. Personal Information collected on the Website may also be stored and processed in any country in which we or our partners, suppliers or agents have facilities. We take steps to ensure that our agents, partners and suppliers comply with our privacy standards despite their location.

CONTACTING US AND FILING A COMPLAINT

Please feel free to contact us if you have any questions or complaints about this Privacy Policy or how we process your Personal Information using the following data:

• e-mail: [email protected]
• address: Vasili Michailidi 9, 3026, Limassol, Cyprus

CHANGES TO THIS PRIVACY POLICY

We would hereby like to inform you that we are continually reviewing and updating this Privacy Policy in the event of material changes to our use of personal information and to ensure that our processing of information complies with applicable law.

If we make changes to this Privacy Policy, we may also contact you to notify you of any material changes if we deem them important and necessary.

This Privacy Policy was originally created and published in July 2024.